You should have received an email with your tickets. If you cannot find that email…
- Check your spam folder.
- If you are using Gmail, check the “Promotions” tab in your Gmail box.
If you still cannot find them, please email us at info@valortix.com and we will resend them to you.
You can reset it here.
You can recover that here.
- Check your Spam folder.
- If you are using Gmail, check your “Promotions” tab in your Gmail inbox.
- If you still didn’t receive an email about your order, please email us at info@valortix.com
Please email us at info@valortix.com
Please email us at info@valortix.com
Let us know why you need a refund. Please check our Term of Service page for our booking & refund policy.
Please email us at info@valortix.com
No, your tickets can be scanned from your ticket(s) email in your phone.
It is a slightly slower check-in process, but our workers at the event can check you in by using your name and looking up your tickets.