If you would like a refund for your tickets, please email email@example.com to start the refund process. Refunds must be requested 48 hours prior to event start time. Within 48 hours of start time of your event, tickets are non-refundable.
Refund requirements for events canceled due to COVID-19 When an event gets cancelled, Valor Tickets expects organizers to offer refunds or a similar experience.
If there’s no communication from the organizers to attendees within 48 hours of your request about the available options, attendees can request a refund through Valor Tickets at firstname.lastname@example.org.